Turku surveyed resident satisfaction in new residential areas: are mostly satisfied, though there is still room for improvement
The Turku resident satisfaction survey was conducted in late 2025. The target group consisted of residents in the five residential areas, with approximately 450 respondents.
The City of Turku surveyed the satisfaction of residents in five new residential areas. Residents of Telakkaranta, Linnanfält, Pääskyvuori, Hirvensalo and Vakiniittu were contacted through a combination of postal and online questionnaires.
Aiming for satisfied residents in a growing city
In the past decade, several new residential areas have been developed rapidly in Turku. Since one of the city’s goals is for Turku residents to be the most satisfied among large cities, the city’s urban planning department surveyed residents about the characteristics of recently completed residential areas.
Most residents would recommend their area to people looking for a new home
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More than 85% of respondents would recommend the central areas of Linnanfält and Telakkaranta to people searching for a new home. The low-rise residential areas of Vakiniittu and Pohjois-Haarla were also strongly recommended. About 60% of residents would recommend Länsi-Pääskyvuori, although improvements to parking arrangements were requested.
"It is great that the results are so positive. It is important to have research-based information about the factors that residents value in their living environment so that we can respond to what people want from future residential areas," says Paula Keskikastari, Head of Zoning in the City Environment Division.
Ease of mobility, peaceful living and closeness to nature were rated highly
Across all areas, residents especially praised the smoothness of cycling, the peacefulness of the living environment and the size of detached-house plots. The city has actively worked for years to improve cycling conditions.
The survey examined five different areas. In Linnanfält, residents praised the colors and architectural beauty of the buildings. The goal of cooperation between planners and developers was to create a pleasant and high-quality living environment through the use of wood construction.
When Telakkaranta was planned, the city carefully studied the views and protected the area’s historic cranes. This has paid off, as current residents appreciate the views, brightness and spaciousness of the area.
In Pohjois-Haarla and Pääskyvuori, residents valued the quietness and closeness to nature, while in Vakiniittu, good transport connections and safety were highlighted. In these areas, the city has aimed to preserve important forest areas and make outdoor activities easily accessible.
"Urban planning is very long-term work. It is difficult to assess the overall quality of this work based only on zoning maps, permit drawings or other documents. The real quality becomes visible only once the areas are completed and residents experience the environment in their daily lives. That is why surveys like this, conducted in completed areas, provide very valuable insights for the planning of future districts," says Timo Hintsanen, Director of Urban Planning, describing the importance of the study.
The Turku resident satisfaction survey was conducted in late 2025. The target group consisted of residents in the five residential areas, with approximately 450 respondents. The survey will be repeated in the coming years as new residential areas are completed.